Privacy Policy

1. Introduction

Welcome to 775bd. We are committed to protecting the privacy and personal data of every user who accesses or registers on our platform. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the safeguards we have in place to keep it secure.

By using 775bd — including our online casino, sports betting, slots, and crash games — you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform.

2. Information We Collect

775bd collects personal information at the point of registration, account use, and through automated means when you browse or interact with our platform. The categories of information we may collect include:

• Identity data: full name, date of birth, gender, and national ID or passport number provided during KYC verification.
• Contact data: email address, mobile phone number (required for bKash, Nagad, or Rocket verification), and mailing address if applicable.
• Financial data: transaction history, deposit and withdrawal records, payment method details (mobile wallet numbers), and account balances for fraud prevention and regulatory compliance.
• Technical data: IP address, browser type and version, device identifiers, operating system, time zone settings, and browsing activity on our platform.
• Usage data: pages visited, games played (including slots, cricket betting, and live casino sessions), bet history, session duration, and feature interactions.

We collect only the minimum information necessary to provide our services, comply with applicable regulations, and maintain platform security. We do not collect sensitive personal information such as religion, ethnicity, or political views.

3. How We Use Your Information

775bd uses the personal data we collect for the following lawful purposes:

• Account creation and management: to register your 775bd account, verify your identity, and maintain accurate account records.
• Payment processing: to facilitate deposits and withdrawals through bKash, Nagad, Rocket, Upay, and supported bank channels, and to detect and prevent fraudulent transactions.
• Service delivery: to make available our full range of games including cricket betting, live casino, slots, Teen Patti, Andar Bahar, and crash games, along with bonuses and promotional offers.
• Customer support: to respond to your queries, resolve disputes, and provide technical assistance when you contact our support team.
• Compliance and responsible gaming: to enforce our 21+ age restriction policy, identify and support users who may be experiencing problem gambling behavior, and comply with applicable regulations.
• Platform improvement: to analyze usage patterns, optimize game performance, personalize your experience, and develop new features that serve our Bangladesh player community better.

4. KYC and Identity Verification

775bd operates a Know Your Customer (KYC) process in order to verify the identity of account holders before processing withdrawals and to prevent financial crime. As part of KYC, you may be required to submit a copy of your National ID Card (NID), passport, or another government-issued document, along with a recent selfie or proof-of-address document.

KYC documents are processed and stored in a secure environment. They are used solely for identity verification and compliance purposes and are not shared with third parties except as required by law or our licensed payment processing partners. We retain KYC records for as long as your account is active and for a minimum period thereafter as required by applicable regulations.

5. Payment Data and Financial Information

When you make a deposit or request a withdrawal on 775bd, your financial data is transmitted over SSL-encrypted connections. We do not store your full bKash PIN, Nagad PIN, Rocket PIN, or any debit or credit card CVV numbers on our servers. Payment data is handled by our integrated payment partners who maintain their own security standards.

All financial transactions on 775bd are conducted in Bangladeshi Taka (BDT). Transaction records are maintained for audit purposes and may be reviewed in the event of a dispute or regulatory inquiry. If you notice any unauthorized transaction on your account, please contact our support team immediately at [email protected].

6. Sharing of Your Information

775bd does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your information only in the following limited circumstances:

• Service providers: with trusted third-party vendors and payment processors (including bKash, Nagad, and Rocket gateway operators) who assist us in operating the platform, processing payments, and delivering customer support. These parties are contractually bound to use your data only for the services they provide to us.
• Legal compliance: when required by applicable law, court order, regulatory authority, or government agency, we may disclose your information to the extent legally required.
• Business transfers: in the event of a merger, acquisition, or sale of all or part of our business assets, your personal data may be transferred to the new entity, subject to the same level of privacy protection described in this policy.

In all cases where we share data, we require the recipient to maintain the security and confidentiality of your information and to use it only for the specific purpose for which it was disclosed.

7. Cookies and Tracking Technologies

775bd uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us remember your preferences, maintain your session, and analyze how our platform is used. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).

You may control or disable cookies through your browser settings. However, disabling certain cookies may limit the functionality of parts of our platform. We do not use cookies to collect sensitive personal data or to track your activity on third-party websites outside of 775bd.

8. Data Retention

775bd retains your personal data for as long as your account remains active or as necessary to provide you with our services. When you close your account, we will retain certain data for a minimum of five (5) years as required by financial record-keeping obligations and anti-money laundering regulations, after which it is securely deleted or anonymized.

Data that is no longer required for any lawful purpose is disposed of securely using industry-standard data destruction methods. We conduct periodic data audits to ensure that we are not retaining personal information beyond what is necessary and lawful.

9. Your Rights

As a registered user of 775bd, you hold the following rights with respect to your personal data:

• Right of access: you may request a copy of the personal data we hold about you at any time by contacting us at [email protected].
• Right of correction: if any personal data we hold is inaccurate or incomplete, you have the right to request that we correct or update it.
• Right of deletion: subject to our legal obligations and data retention requirements, you may request the deletion of your personal data when it is no longer needed for the purpose for which it was collected.
• Right to withdraw consent: where we process your data on the basis of consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out before the withdrawal.

To exercise any of these rights, please contact us at [email protected] with your full name and account details. We will respond to your request within a reasonable time and in accordance with applicable regulations.

10. Security of Your Data

775bd implements industry-standard security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, secure password hashing, access controls that restrict data to authorized personnel only, and regular security audits.

While we apply robust technical and organizational safeguards, no online platform can guarantee absolute security. We encourage you to use a strong, unique password for your 775bd account and to keep your login credentials confidential. If you suspect unauthorized access to your account, please notify us immediately.

11. Children's Privacy

775bd is strictly a platform for adults aged 21 and above. We do not knowingly collect, process, or store personal data from individuals under the age of 21. If we discover that personal data has been submitted by a person under 21, we will delete that data immediately and close the associated account without delay. Parents or guardians who believe their child may have created an account should contact us at [email protected].

12. Changes to This Privacy Policy

775bd reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via the email address associated with their account or through an in-platform notification.

Your continued use of 775bd following the posting of any changes to this policy constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 775bd handles your personal data, please do not hesitate to reach out to our dedicated support team. We are committed to addressing your privacy-related inquiries promptly and transparently.

Email: [email protected]